SERVICES
Let us help you unravel the mysteries of your written communications through any of the following services.
​CONSULTING
Let’s discuss and decide the best strategy for your organization’s content and document
management. For example, we can review your existing documents to discuss how best to approach an upcoming audit or inspection or simply how to organize your policies and procedures in a central repository that your employees can access. We can also discuss
software solutions you might be considering, differences between document types, and anything else that makes use of my many years of experience and acquired knowledge. Complete and submit our short contact form below.
​LETTERS AND EMAIL MESSAGES
Let us help you craft an impactful letter! Examples include a cover letter, letter of explanation (LOE), charge dispute, letter to a creditor, thank you note, letter of recommendation (LOR),
follow-up with a sales lead, resignation letter, complaint, or just a well-written email message! We will keep all information you share with us secure and confidential.
PROOFREADING AND LIGHT EDITING
Need a set of fresh eyes? Our proofreading service will ease your anxieties about missing words, punctuation, typos, misspelled words, references, citations, and inconsistencies. We will check the document as a whole to make sure your content is put together in the best possible way. This service includes checking facts to ensure your information is accurate. To proofread, we check for spelling, grammatical accuracy, and syntax. Editing involves ensuring the document makes sense overall and does not have any fundamental inconsistencies.
POLICY AND PROCEDURE WRITING
We write policies for organizations that align with all applicable regulations, laws, and organizational requirements. To implement the policies, we can also work with you to capture your organization's processes and procedures. If you plan to roll out a new system, application, or software program, consider working with us to document instructions for customers, internal users, and administrators.
PROCESS MAPPING AND IMPROVEMENT
A process map is a simple tool that empowers you to analyze the logic of a situation. Process mapping is just so rewarding to us as technical writers because it reveals so much to clients and helps them see what’s working and what’s not. We are equipped and versed in tools to conduct virtual process mapping and improvement sessions with you and your team.
